Jira Workflows Every QA Should Understand

Default bug states: Open → In Progress → In Review → Ready for QA → Closed (or Reopened).

QA owns three transitions:

• Open → In Progress (when triaging your own report) — confirm severity and assign.
• Ready for QA → Closed — only after positive AND negative re-test passes on the fix build.
• Closed → Reopened — if the fix breaks something else; attach the new evidence.

Never let a ticket sit in "Ready for QA" longer than 24 hours without an update.